Where is Glownia based?
Glownia is a USA-based online store serving customers throughout the United States.
How long does delivery take?
Our typical delivery time is 3–6 business days after your order has been processed and shipped.
When will my order be shipped?
Orders are generally processed as quickly as possible. Once your order has been shipped, you will receive tracking information when available.
How can I track my order?
If tracking information is available for your order, it will be provided to you after your order has been shipped.
You can also contact us with your order number if you need assistance.
Can I cancel my order?
If you need to cancel an order, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed or shipped.
Once an order has been shipped, cancellation may no longer be possible.
Can I return my order?
We accept eligible returns according to our Returns & Refunds Policy. Please review that policy before sending an item back.
What if my order arrives damaged?
If your order arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged item and packaging.
We will review the situation and help determine the appropriate solution.
What if I receive the wrong item?
Please contact us as soon as possible if you receive an incorrect item. Include your order number and photos of the item you received.
Do you offer refunds?
Eligible refunds are handled according to our Returns & Refunds Policy.
How can I contact Glownia?
You can contact us through our Contact Us page or by email:
glowniagmail.com